Explore the
Unparalleled Features
of KasturiAssist
KasturiAssist Features
KasturiAssist is a robust IT Service Management Software designed to tailor IT asset management for companies, looking to streamline their IT infrastructure, operations, asset tracking, inventory management, and ticket tracking in real-time. The software allows users to centralize data for IT teams to manage and monitor assets, purchase orders, incidents, service requests, RMAs, and stock hasslefree. The system enhances visibility for IT departments to automate their workflows and improve efficiency.
The powerful modules of KasturiAssist include Change Management, Asset Management, Incident Management, and Project Management. The modules, additionally, are designed to ensure teams streamline their workflows, reducing response times and enhancing overall work productivity. The inventory section further provides multiple options, allowing users to manage vendors, stocks, store location & mapping, and monitoring asset life cycle.
Change Management
Managing daily IT requirements without delay and disruption is crucial for businesses. The Change Management module of KasturiAssist enables organizations to plan, track, adopt, and adapt to IT changes with minimal risks. It allows organizations to manage their workflow, automate change logs, and ensure smooth IT operations.
IT teams can categorize and prioritize changes based on impact, ensuring critical updates receive immediate attention. With real-time notifications and tracking, KasturiAssist keeps stakeholders informed while preventing unauthorized modifications.
By integrating with incident and asset management, the system provides a complete view of IT changes, allowing teams to analyze previous data, optimize change processes, and maintain system stability.
Asset Management
KasturiAssist allows seamless IT asset tracking and lifecycle management with complete visibility into hardware, software, and digital resources. The module provides a centralized database where IT teams can track procurement, allocation, and maintenance in real-time.
The module provides vendor tracking and stock management, enabling IT administrators manage resources, prevent asset losses, or poort IT stock management. KasturiAssist ensures maximum asset utilization, cost control, and seamless tracking to optimize IT investments.
Incident Management
Unresolved IT issues can disrupt operations and reduce productivity. KasturiAssist’s Incident Management module provides a structured system for logging, tracking, and resolving IT incidents efficiently.
Employees can submit service requests, and IT teams can categorize, assign priorities, and track resolution status in real time. With automated ticketing workflows, role-based access, and RMA integration, KasturiAssist accelerates issue resolution and prevents recurring problems.
The system maintains detailed incident records and analytics, allowing IT managers to identify trends, reduce downtime, and improve response strategies. With real-time dashboards, organizations can proactively address IT challenges while ensuring seamless operations.
Project Management
Effective IT project execution requires structured planning and collaboration that makes KasturiAssist’s Project Management module helpful for IT teams. It tracks progress in real-time efficiently.
IT managers can effortlessly oversee projects, including system upgrades, incidents, and ticket tracking. The software promotes cross-team collaboration, ensuring tasks get updated/completed transparently.
By integrating with asset, change, and incident management, KasturiAssist provides a holistic view of IT projects, allowing organizations to optimize resource allocation, minimize risks, and drive operational excellence.
The Best Way to Manage your Asset
Anywhere, Anytime
Explore the
Frequently Asked Questions
How is KasturiAssist beneficial for my organization? 
KasturiAssist enhances IT operations by automating workflows, centralizing service requests, and improving ticket resolution times. It also offers asset tracking, inventory management, and compliance monitoring, ensuring seamless IT service management with improved efficiency and reduced downtime.
Can I monitor inventory/stock with the software?
Yes, KasturiAssist includes a comprehensive Inventory Management System that provides real-time visibility of spare parts and stock levels. Engineers can track, request, and manage inventory, ensuring smooth operations without delays due to stock shortages.
Does KasturiAssist support asset management?
Absolutely! KasturiAssist allows businesses to track IT assets, monitor depreciation, manage contracts, and schedule maintenance. It ensures better control over IT investments and enhanced lifecycle management.
Can I generate reports and analyze IT performance?
Yes, KasturiAssist provides customizable reports with advanced search and filter options. Users can analyze ticket trends, asset utilization, resolution times, and service efficiency to make data-driven decisions.
Does the software support automation for ticket management?
Yes, KasturiAssist helps reduce response times, improve team productivity, and ensure faster issue resolution.
Is KasturiAssist suitable for organizations of all sizes?
Yes, whether you're a small business or a large enterprise, KasturiAssist scales as per your IT service needs, offering flexible configurations and integrations for seamless IT management.
