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The Story Behind Kasturi

Ever wondered why we named it Kasturi?

The name is inspired from an old tale about a deer that roamed the entire jungle, finding the mesmerizing fragrance, unknown from the fact that it was its own musk gland that was spreading the alluring scent.

The story still resonates with businesses where they look outward for solutions, unaware that their own strength—workforce owns the real strength. But what is Kasturi for us?

Kasturi Means Finding Strength at Company’s Core: Within Its People

You know the name, “Kasturi” holds value since ancient times. From ancient time till today, Kasturi means finding strength in one’s core.

And in today’s business term, Kasturi means finding strength in company’s core, i.e., its people!

We provide complete solutions to businesses related to ITSM, HRMS, and more in coming years. All our software/ solutions assist businesses in strengthen their resources, be it workforce or IT infrastructure.

Kasturi brings this philosophy to lifestyles with the aid of imparting clever SaaS solutions that assist agencies.

What was once an ancient metaphor is now a present-day digital solution that allows businesses locate their real strength—within their workforce and resources.

Kasturi- Beyond a Name

Kasturi is a more than just a name; it’s an approach that we stand by. Investing in workforce development has always become a key to unlocking business potential; all one need is the right tool that make the most of it.

The vision has always been an inspiration, and with constant efforts, Kasturi has evolved into a suite of smart SaaS solutions that provides efficiency at business operations. Today, Kasturi stands tall with its two-core advanced software under its name:

  1. Kasturi HR – It is an advanced Human Resource Management System that streamlines payroll processing, employee data management, attendance and leave management, promotes employee self-service, and more. Overall, businesses can seamlessly streamline their HR functions at ease.
  2. Kasturi Assist – An advanced IT Service Management, Kasturi Assist manages IT infrastructure, ticket monitoring, IT inventory management, and more.

With cloud-based HRMS and ITSM solutions, the team assist businesses manage their operations using smart technologies, enabling them to find their own “Kasturi” within their organization.

Mission & Vision

At Kasturi Assist, our mission is to provide an all-in-one ITSM solution to companies of all levels and empower their operations of stock/inventory management, incident tracking, and overall IT asset management. The software is capable of centralizing relevant data and updates, providing detailed descriptions to users and engineers involved, effectively streamlining all IT operations.

Our vision is to empower companies with their IT assets and inventory so they do not have to halt their operations and work smoothly towards achieving milestones. We aspire to be a reliable IT service management solution provider assisting companies in fostering innovation and productivity.

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A Smart Way for Incident, Asset, and
IT Infrastructure Management

Inventory Management

Inventory
Management

Dashboard: Real-time insights into inventory, materials, and approvals.

Vendor Management: Simplified dealer monitoring with comprehensive facts and 8-character vendor codes.

Stock Management: Automate stock additions and ensure material availability through features like stock racks and location tags.

Incident Management

Incident
Management

Incident Management: Manage service requests and incidents effectively with centralized tools.

Reports: Advanced reporting abilities to investigate and track resolutions, exportable in Excel and PDF formats.

Employee and customer management: Complete monitoring of employee roles and consumer interactions.

Experience seamless IT service management with Kasturi Assist

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IT Infrastructure/Asset Management

IT Infrastructure/
Asset Management

General Tracking: Monitor hardware, serial numbers, asset descriptions, and locations.

Financial Oversight: Track purchase information, cost centres, and warranty expirations.

Depreciation and Disposal: Automate depreciation values and manipulate asset disposals with ticket records.

Activities and Maintenance: Maintain distinct logs of service requests, change history, and maintenance schedules.

Ticket Tracking & Service Request

Ticket Tracking &
Service Request

Centralized Ticket Management: Organize and monitor all carrier requests and incidents in one place

Real-Time Status Updates: Stay informed about the development and resolution of tickets.

Precedence mission: Assign and manage tickets based on priority for quicker resolutions.

Carrier Request monitoring: Track system provider requests effectively to improve customer experience.

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